Please give us your feedback

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If you are a projector user or you buy replacement projector lamps within your job role we would highly value your opinions and experience regarding the selection and use of genuine and copy products.

Please spare two minutes to answer the ten questions included:

Genuine Lamps Alliance
Lamp Buyers' Survey

1. Do you buy replacement lamps for your own use, on behalf of a company or organisation or to resell to others?

Own use
On behalf of a company or organisation
To resell
Never bought one

2. Which of the following would be your first port of call if you were looking for a replacement lamp?

Internet search engine
Regular AV retailer or dealer
Specialist dealer in replacement lamps
In-house purchasing department
Original projector or rear-projection TV manufacturer

3. Which of these is your preferred option for a replacement lamp?

An original replacement lamp branded or endorsed by the manufacturer of the projector or rear-projection TV.
A genuine replacement lamp from an independent manufacturer authorised to use the same technology and components as the original lamp, but which will be a percentage cheaper than an original lamp.
The cheapest possible replacement lamp even if its manufacturer is not authorised to use technology or components by the owner of the relevant intellectual property rights.

4. Do you suspect that you have ever been sold a copy lamp - e.g. one that is not approved by either the original equipment manufacturer or the owners of the intellectual property for the technology used in the lamp (e.g. Philips or Osram).

Yes
No

5. If yes, what was it that made you suspicious? Please check all of those factors that apply.

Unrealistically low price
Performance in terms of brightness
Performance in terms of lamp-life
Quality of packaging or documentation
Standard of delivery
Quality of service
 
Other (please specify)

6. How many replacement lamps have you bought in the last 12 months?

1 - 5
6 - 10
11- 25
26 - 50
51 - 100
More than 100

7. In the light of your lamp buying experience, please rank the following factors in terms of importance when choosing a replacement lamp? (1 = most important, 5 = least important).

Price
Performance
Availability
Delivery time
Ethical policy of supplier (i.e. a commitment to sell only original or genuine replacement lamps)

8. Do you feel that you know enough about replacement lamps to formulate a buying policy?

Yes
No

9. Has visiting the Genuine Lamps Alliance web site provided you with the information that you need?

Yes
No

10. Do you intend to either continue with or to implement a policy of buying only original or genuine lamps in the future?

Yes
No

Comments

Thank you for your participation in the Genuine Lamps Alliance Lamp Buyers' Survey. Your co-operation and opinions are greatly appreciated.

Click here for a short video explaining genuine lamps.